Follow the Instructions from Our Team
Our assistance team will guide you on the next steps based on the situation. This may include:
- Sending a professional mechanic to assess and repair the car on the spot.
- Arranging for a tow truck to take the vehicle to the nearest repair shop.
- Providing a replacement vehicle if the issue cannot be resolved immediately.
We understand how important your time is, especially when traveling, so our goal is to minimize disruptions to your journey.
Do Not Attempt Repairs Yourself
While it might be tempting to try fixing the issue yourself, we strongly advise against it. Unauthorized repairs can void your rental agreement and may lead to additional charges. Instead, rely on our professional assistance team to handle the situation safely and efficiently.
Keep Documentation Handy
Throughout the process, make sure to keep all documentation related to the breakdown, including:
- Communication with our assistance team.
- Receipts or reports from mechanics or towing services.
- Photos of the issue (if safe to take).
This documentation may be required for insurance purposes or to resolve any concerns after your trip.
Why Choose
We know that breakdowns can be stressful, but with our 24/7 assistance, you’re never alone. Our team is trained to handle emergencies quickly and efficiently, so you can focus on enjoying your trip. Additionally, all our rental cars are regularly maintained to minimize the risk of mechanical issues.
When you rent with us, you’re not just getting a car – you’re getting peace of mind. Whether you’re driving through the bustling streets of Marrakech, the scenic Atlas Mountains, or the serene Sahara Desert, we’ve got you covered.
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